1. BASIC INFORMATION
Service provider:
Ivan Medvedev Křižíkova 393/73 186 00 Praha 8 – Karlín Czech Republic
Company ID (IČO): 24583065 E-mail: hello@ivanmedvedev.cz
The service provider is registered in the Trade Licensing Register. The service provider is not registered for VAT.
These Terms and Conditions set out the basic rules of cooperation in the provision of digital services, in particular the design and implementation of websites, online stores, web applications, internal systems, integrations and related services.
The specific project scope, price, deadlines and other terms are always governed by an individual proposal or another written agreement between the service provider and the client.
2. ENQUIRY AND FORMATION OF THE CONTRACT
Information about services and prices published on the website is provided for information purposes unless expressly stated otherwise.
Submitting a form, e-mail or other enquiry does not automatically oblige the client to order a service or the service provider to accept the engagement.
Based on the enquiry, the service provider may prepare a specific proposal setting out, in particular, the scope of work, price, estimated schedule and any additional terms.
The contract is formed when the client clearly accepts the proposal or another offer of cooperation in writing, for example by e-mail, unless the proposal specifies a different method of concluding the contract.
Individually agreed terms take precedence over these Terms and Conditions.
3. PROJECT SCOPE
The service provider will perform the work within the scope agreed in the accepted proposal.
The project includes only the work, features, integrations, deliverables and services expressly included in the agreed scope.
Requirements arising during the project that are not part of the original scope may be treated as a change to or extension of the project.
Such a change may affect the price or completion date. The service provider will inform the client of this before carrying out any additional work.
4. CLIENT COOPERATION
The client will provide, within a reasonable time, the information, materials, access credentials, feedback and decisions required to deliver the project.
The client is responsible for the accuracy and lawful use of the materials supplied to the service provider, in particular texts, photographs, videos, databases, trademarks and other materials.
If the client does not provide the required cooperation within the agreed or a reasonable time, the project schedule may be adjusted accordingly.
The service provider is not liable for delays caused by missing materials, access credentials or client decisions.
5. PRICE AND PAYMENT TERMS
The project price is governed by the accepted proposal.
Unless expressly stated otherwise, prices are quoted in Czech crowns.
The amount of any advance payment, payment schedule, due dates and invoicing arrangements are specified in the relevant proposal or invoice.
Additional work outside the agreed scope is not automatically included in the original price and will be approved in advance.
The costs of third-party services may be charged separately unless expressly included in the project price.
6. THIRD-PARTY SERVICES AND TECHNOLOGIES
Depending on the agreed scope, the project may use third-party services such as hosting, domains, external APIs, payment services, analytics tools, licences, CRM systems, fonts, databases or other external platforms.
These services may be governed by the respective providers’ own commercial, licensing or pricing terms.
The service provider cannot guarantee the uninterrupted availability, price or future operation of a service operated by an independent third party.
Unless the specific proposal states otherwise, recurring third-party fees are not included in the one-off project implementation price.
7. PROJECT HANDOVER
The project is handed over in a manner appropriate to its nature and the agreed scope, for example by deployment to a production environment, by providing access to the system or by delivering the agreed outputs.
The client must review the delivered output within a reasonable time and notify the service provider of any defects without undue delay.
A new requirement, a change to a previously approved solution or an extension of functionality beyond the agreed scope is not considered a defect.
Rights arising from defective performance are governed by the applicable legislation and any individual agreement.
8. CHANGES AFTER LAUNCH
After the project has been handed over or launched, further modifications, new features, content changes, technical support or ongoing management may be provided as a separate service.
Technical support, hosting, monitoring, updates and further development are not automatically included in a one-off implementation unless expressly stated in the proposal.
9. COPYRIGHT AND LICENCES
Copyright and other rights relating to the elements used are governed by the applicable legislation, the agreed proposal and, where relevant, third-party licence terms.
Once the agreed price has been paid in full, the client obtains, unless agreed otherwise, the right to use the final outputs created by the service provider for the purpose for which the project was delivered.
The extent of any handover of source files, design materials, administration access, repositories or other working materials is governed by the specific proposal.
Open-source software, libraries, fonts, photographs, plugins and other third-party elements remain subject to their own licence terms.
The service provider may also use in other work any general know-how, methods, technical principles and reusable tools that were not created exclusively for a particular client.
10. RESPONSIBILITY FOR CONTENT
The client is responsible for content supplied or approved for publication.
Unless separately agreed, the service provider does not act as the client’s legal, tax or other professional adviser.
If the client supplies its own terms and conditions, privacy policy, photographs, texts, trademarks or other materials, the client is responsible for having the right to use them.
The service provider will draw attention to obvious technical or content-related issues identified during implementation but is not required to conduct a separate legal audit of the client’s content.
11. BUSINESS RESULTS
Websites, online stores, platforms, analytics or other digital tools may support the client’s business processes, but creating them alone does not guarantee any specific number of orders or enquiries, level of traffic or revenue, search-engine ranking or other business result.
The specific result may depend, among other factors, on the client’s offer, pricing, market, marketing, traffic, competition and the way the solution is used.
Any express guarantee of a result applies only if it has been individually agreed in writing.
12. LIABILITY FOR THIRD-PARTY SERVICES
The service provider is not liable for outages, changes to terms, technical errors or the discontinuation of services operated by independent third parties.
The service provider is likewise not liable for problems caused by unauthorised changes made to the delivered solution by the client or another person, changes to the environment, failure to follow instructions, or the use of outdated or incompatible services.
13. TERMINATION OF THE PROJECT BEFORE COMPLETION
If the client asks to terminate a project that has already commenced before it is completed, the work actually performed up to the date of termination and any third-party costs already incurred will be settled.
The same principle applies where implementation cannot continue because the client has failed to provide the required cooperation for an extended period.
The specific settlement arrangements may be governed by an individual proposal or contract.
14. CONFIDENTIAL INFORMATION
Information marked as confidential, or whose confidential nature is evident from the circumstances, will not be disclosed to third parties without a legitimate reason.
This does not apply to information that is publicly available, must be disclosed under applicable law, or necessarily has to be shared with persons or service providers involved in delivering the project.
15. PERSONAL DATA PROTECTION
Information on the processing of personal data of website visitors and persons submitting enquiries is set out in the separate Privacy Policy.
The use of analytics and other non-essential cookies is governed by the website visitor’s consent settings.
16. CONSUMERS
These services are intended primarily for businesses and organisations.
If the client enters into a contract as a consumer, these Terms and Conditions do not affect any rights that cannot be excluded under applicable law.
For a distance contract, the consumer generally has the right to withdraw from the contract within 14 days unless a statutory exception applies.
If the consumer expressly requests that the provision of the service begin before the withdrawal period expires, the consumer may be required, upon withdrawal, to pay a proportionate amount for the performance already provided.
If the service has been provided in full before the withdrawal period expires following the consumer’s prior express request and after the consumer has been informed of the consequences, the right of withdrawal may cease to apply under the conditions laid down by law.
17. OUT-OF-COURT RESOLUTION OF CONSUMER DISPUTES
If a dispute arising from a service contract occurs between the service provider and a client who is a consumer and cannot be resolved by agreement, the consumer may submit a proposal for out-of-court resolution of the consumer dispute.
The competent authority is:
Czech Trade Inspection Authority Central Inspectorate – ADR Department Gorazdova 1969/24 120 00 Prague 2
Current information and the online submission form are available on the pages of the Czech Trade Inspection Authority dedicated to out-of-court resolution of consumer disputes.
18. FINAL PROVISIONS
Legal relations between the service provider and the client are governed by the laws of the Czech Republic.
This does not affect the consumer’s mandatory rights where the client is a consumer and the applicable legislation provides otherwise.
If any provision of these Terms and Conditions is found to be invalid or ineffective, that fact alone does not affect the validity of the remaining provisions.
The service provider may amend these Terms and Conditions for the future. The version effective at the time the contract is concluded applies to the specific project unless the parties subsequently agree otherwise.
These Terms and Conditions are effective from 31 August 2026.